Ameyo (Professional) is an all-in-one Contact Center software that gives you enhanced customer satisfaction levels, low cost per contact, high contact center uptime and high revenue per customer with efficient management of workforce, customers, processes and performance parameters. The full-featured solution perfectly caters to international Contact Centers that strive to deliver superior customer interactions with multi-channel and multimodal contact and maintain business productivity and efficiency.
The solution package provides perfect capabilities for inbound, outbound and blended capabilities to run campaigns for customer support, telemarketing and sales, collections, technical support, marketing research, helpdesk and other processes across various domains and verticals such as BPO, BFSI etc. With top-of-the-line capabilities, it provides a powerful value proposition to the Contact Center in terms of easy scalability, ease of use, superior operational economy and ability to work over TDM or VoIP